Applied Systems and Utica National Insurance Group Partner to Enable Agencies to Perform Real-Time Web Bridge Inquiries

University Park, IL (March 12, 2004): Applied Systems, Inc. announced today that Utica National Insurance Group is now using Applied’s Web Bridge technology to offer real-time billing, policy and claim inquiries to agencies using The Agency Manager®. In addition, Web Bridge functionality will soon be available to agencies using The Agency Manager® Vision Series™ software.

Web Bridge provides agencies with direct access from their agency management systems to information from a carrier’s website, without having to perform additional data entry. The tool allows real-time agency-carrier interface. Now Applied agencies will be able to access billing, policy, and claim information from Utica National Insurance Group’s website without exiting their agency management systems.

“We are extremely pleased to work with Utica National Insurance Group to enable our agencies to quickly and easily access information directly from their website,” stated Wayne Pardue, Executive Vice President of Applied Systems. “Their decision to implement Web Bridge demonstrates a true commitment to providing real-time efficiencies to their agency partners.”

“With the introduction of Web Bridge from Applied, Utica National continues its commitment to providing our agent-customers with the technology they need to provide their clients with timely service and keep a competitive edge in today’s automated insurance environment,” said James P. Carhart, Vice President and Senior Information Services Officer with Utica National.

About Applied Systems: Applied Systems is the leading provider of automation solutions for the property and casualty insurance industry. Since 1983, the company has developed software for independent insurance agents, brokers, managing general agents, and insurance companies, as well as banks and other financial institutions with insurance operations. Applied has helped more than 10,000 insurance organizations achieve new levels of success using its leading management systems, The Agency Manager®, The Agency Manager® Vision Series™, and The Diamond System™. Developments in electronic data interchange have also contributed to Applied’s position as the industry’s technology frontrunner. Combined with consulting services and third-party integration, Applied Systems automates insurance transactions at every level of distribution, from customer to carrier. For more information:

About Utica National Insurance Group: Utica National Insurance Group is headquartered in New Hartford, NY and began in 1914 with the founding of its principal company, Utica Mutual Insurance Company. Today, Utica National is among the top 100 property and casualty insurance organizations in the country and among the largest headquartered in New York State.

Utica’s products include a wide range of commercial property and casualty insurance coverages, as well as homeowners, auto and life insurance. In addition, Utica is a nationally recognized insurer for various specialized markets, including coverages for the graphic arts industries and professional liability coverage for insurance agents and brokers. The company employs 1,400 people and markets its products through 1,250 independent insurance agents around the country.