Toronto, Canada – February 05, 2004…GeniSys, a market leading Business Process Outsourcing firm specializing in policy administration solutions for the life insurance industry, announces that Best Doctors Canada has signed an agreement to begin utilizing GeniSys’ enterprise-wide administration services for their first stand-alone Canadian program – Best Doctors Service Card.
Best Doctors use of GeniSys’ front and back-office capabilities includes the following components:
- New business data entry
- Policy issue
- Call centre support
- Premium billing, collection and accounting
- All customer fulfillment
“GeniSys is very pleased to be chosen as Best Doctors’ strategic partner in Canada.
While our reputation has been forged as a life insurance business processing outsourcer, this new relationship demonstrates the flexibility of our administrative capabilities with an organization adjacent to the life vertical. Best Doctors is a highly regarded service provider that is experiencing great success worldwide. GeniSys’ administrative capabilities are well positioned to assist Best Doctors in experiencing the same kind of success in the Canadian marketplace,” states Leon Arendse, Vice President of Business Development for GeniSys.
According to Don Thomson, Canadian General Manager, “As a partner, GeniSys will allow us to offer state of the art service to the Canadian market. We believe strongly that the Best Doctors Service Card will have a big impact in Canada, and we want to ensure that we exceed our customer’s expectations. With the expertise and success GeniSys has in serving the life insurance industry, we are confident that our program will be a great success”.
GeniSys is an international provider of market leading front and back-end policy administration services for the life and health insurance market. Utilizing experienced insurance professionals, refined business processes and best-of-breed technologies, GeniSys is able to provide substantial cost-savings and increased efficiencies for end-to-end policy administration services. In 2003, GeniSys administered over 1.4 million policies and processed over 294,000 new applications for five (5) leading life and health insurance carriers.
GeniSys’ administrative solutions allows insurance carriers to:
- Limit new technology investments
- Alleviate onerous fixed-costs for policy administration and new business processing
- Generate revenue by focusing on their core-competency of selling and marketing insurance
- Decrease time to market for new product initiatives
Founded in 2000, GeniSys is a privately held company headquartered in Canada. For more information please visit www.genisysoutsourcing.com.
About Best Doctors®
Best Doctors, Inc., is the world’s leader in connecting people to the best medical care. Using its renowned database of over 50,000 doctors recognized as the best by top specialists, Best Doctors provides immediate access to the best medical knowledge and peace of mind to millions of people around the world when faced with a serious condition. Best Doctors services are available worldwide serving more than 10 million lives in 30 countries.