Image Process Design, Inc. Enters into National Software Agreement with Blue Cross and Blue Shield Association

Bloomfield Hills, MI � January 02, 2004 � Image Process Design, Inc. (IPD), a leading provider of imaging, workflow, process automation and business process automation systems for the insurance industry, signed a multi-year national agreement to provide participating Blue Cross and Blue Shield Association (BCBSA) member plans the ability to purchase software licenses and support contracts at significantly discounted pre-negotiated prices. The agreement covers document management (ECM) software from FileNet®, Hyland Software® and IBM® along with IPD�s own Ultera® & SolutionSuite® software and professional services.

�IPD was the ideal choice for this important contract, as they currently provide BCBS Companies the ability to purchase software, installation services and support contracts for all three of the major OEM document management repositories. In addition, IPD also provides their own proprietary document management and workflow solution to over one-third of the BCBS Plans serving approximately 37.5 million members�, said Mike Ozmeral Managing Director, Strategic Sourcing, of BCBSA. �Through this agreement, our members can obtain an entire document management solution, including professional services, through IPD at significant savings�.

According to Steven Racine, President and CEO for IPD, �We�re dedicated to helping all BCBS Plans achieve tangible, measurable results through ECM implementation by eliminating paperbased workflow, seamlessly connecting to e-business initiatives and re-engineering the way work gets done as we have for 22 BCBS Plans already. Our solutions help insurance companies achieve extraordinary benefits, and we are excited to partner with the BCBSA, allowing us to bring award winning innovation to the Association�s Member Plans.�

About Image Process Design

Founded in 1991, IPD, Inc. is a privately held software development and systems integration company specializing in large-scale workflow, process automation, content management and e-Business solutions for the insurance industry. The company provides packaged and customized software solutions, as well as consulting, training and project management services necessary to consistently achieve successful implementations. IPD�s integrated approach delivers increased productivity, reduced processing cycle time and lower administrative expenses, while dramatically improving service levels.

Evolving from its document-centric roots, IPD is pioneering new broad process and knowledge management technologies that enable its clients to use the Internet to create powerful customer interactivity and contextual content delivery. The company serves some of the nation�s largest insurance companies including 22 Blue Cross Blue Shield licensees. Visit www.ipdsolution.com for more information.

About Blue Cross Blue Shield Association

The Blue Cross and Blue Shield Association is made up of 41 independent, locally operated Blue Cross and Blue Shield plans that collectively provide healthcare coverage for 88.3 million � nearly one-third of all Americans. For more information on the Blue Cross and Blue Shield Association and its Plans, visit www.bcbs.com.