Manulife Bank offers new deposit and withdrawal option for clients

WATERLOO, ON, July 2, 2003 – Manulife Bank clients now have additional access to their money. Starting today, Manulife Bank accountholders can use more than 1,350 automated banking machines (ABMs) available across Canada through THE EXCHANGE(R) Network.

The bank recently joined FICANEX, a limited partnership of member financial institutions that use THE EXCHANGE(R) Network in Canada.

“Joining the network nicely rounds out our banking services by giving our clients yet another way to deposit and withdraw funds from their accounts,” says J. Roman Fedchyshyn, President and CEO of Manulife Bank of Canada. “We’re confident Manulife Bank’s customers will find the network to be a great additional banking service.”

The Bank’s account access cards can also be used for debit purchases and full-service Internet and telephone banking. “This enhancement will provide tremendous value to clients of our primary deposit products: Advantage Account, our high-interest chequing account; plus Manulife One, our all-in-one mortgage, chequing account, line of credit,” added Mr. Fedchyshyn.

THE EXCHANGE(R) Network provides Canadian consumers with a convenient ABM network to conduct their banking needs. The network includes:

  • More than 1,350 ABMs in Canada for clients to make deposits, withdrawals, balance inquiries and transfers,
  • 26,000 ABMs in the continental United States for withdrawals,
  • No convenience fees for Ficanex member-company access cardholders in Canada.

“With more and more ABMs charging user fees, now is the right time for us to join an ABM network,” says Fedchyshyn. “By using THE EXCHANGE(R) machines, our customers can save $1.25 to $2.50 per ABM transaction.”

“We’re extremely pleased that Manulife Bank has joined THE EXCHANGE(R) Network,” said Ficanex President Jeremy Trigg. “The addition of Manulife Bank helps us meet our mandate of continuing to grow the network’s service area and client base.”

Clients can easily find an Exchange ABM in their area by visiting the ABM locator accessible on Manulife Bank’s Web site at

About Manulife Financial

Manulife Financial is a leading Canadian-based financial services group operating in 15 countries and territories worldwide. Through its extensive network of employees, agents and distribution partners, Manulife Financial offers clients a diverse range of financial protection products and wealth management services. Funds under management by Manulife Financial were Cdn$141.6 billion as at March 31, 2003.

Manulife Financial established Manulife Bank in 1993 as the first federally regulated bank to be opened by a life insurance company following Canada’s financial reform legislation of 1992. Manulife Bank provides innovative deposit and loan products to help individuals make the most of their financial plan.

Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘0945’ on the SEHK. Manulife Financial can be found on the Internet at


FICANEX is a limited partnership of member financial institutions using the Canadian EXCHANGE Network in Canada. It acquired the exclusive rights to THE EXCHANGE(R) Network trademark in Canada in December 2000 with the specific goal of growing the network. THE EXCHANGE(R) Network is the largest inter-institutional ABM Network in Canada. Member companies include six banks, sixty-two credit unions, and one co-op.

(*)For details about Manulife Bank access cards and ABM locator please visit