AIG SMALL BUSINESS UNDERWRITING CENTER INTRODUCES PRODUCT RECOMMENDER, A NEW WEB-ENABLED RISK PROFILING TOOL

NEW YORK–May 22, 2003–AIG Small Business Underwriting Center (AIG Small Business), a unit of the property and casualty subsidiaries of American International Group, Inc. (AIG), has introduced Product Recommender(SM), a new web-enabled risk profiling tool that helps small business insurance agents and brokers identify industry-specific client risks.

Product Recommender also pinpoints cross-selling and up-selling opportunities by offering access to product marketing and educational materials that support the sales cycle.

Upon entering a client’s profile into the Product Recommender system, authorized users automatically receive a customized report of insurance products and coverages that are tailored to their clients’ needs.

“AIG Small Business is dedicated to serving the needs of agents and brokers in supporting their clients,” said Vince Tizzio, President, AIG Small Business Underwriting Center. “Product Recommender’s risk profiling capabilities will help agents and brokers provide innovative small business insurance products and promote customer-focused service. While most online producer tools are limited to just click and bind capabilities for standard property casualty coverage, Product Recommender helps manage small business risks beyond the realm of traditional business operation protection or package policies.”

AIG Small Business also offers web-enabled click and bind systems for many of its products. AIG eWriter(SM) and AIG eExcess(R) allow agents and brokers to rate, quote and bind qualified management liability and excess casualty accounts in real time from any Internet-connected computer.

For more information on AIG Small Business products, agents and brokers can contact the AIG Customer Care Center at 1-877-TO-SERVE (867-3783) or e-mail [email protected].

AIG is the world’s leading international insurance and financial services organization, with operations in approximately 130 countries and jurisdictions. AIG member companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. In the United States, AIG companies are the largest underwriters of commercial and industrial insurance and AIG American General is a top-ranked life insurer. AIG’s global businesses also include financial services, retirement savings and asset management. AIG’s financial services businesses include aircraft leasing, financial products, trading and market making. AIG’s growing global consumer finance business is led in the United States by American General Finance. AIG also has one of the largest U.S. retirement savings businesses through AIG SunAmerica and AIG VALIC, and is a leader in asset management for the individual and institutional markets, with specialized investment management capabilities in equities, fixed income, alternative investments and real estate. AIG’s common stock is listed on the New York Stock Exchange, as well as the stock exchanges in London, Paris, Switzerland and Tokyo.