Business Process Outsourcing: A Primer for C-Level Executives of Canadian Life Insurance Companies

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Breakfast Seminar – November 27, 2002 The Boulevard Club

As insurance companies struggle to become world-class organizations, enlightened executives are coming to the conclusion that incremental gains, brought about by “tinkering” with the internal management of business processes, will not get them there. Many are looking outside their organizations to see how business process outsourcing (BPO) can help them become world-class service organization by driving dramatic improvements in business processes, and significant reductions in unit costs.

Join us for a complimentary breakfast while industry experts share their experiences, views and research on business process outsourcing…

Van Campbell, President
Unity Life of Canada
(Canada’s only “virtual” life insurance company)

“A Case Study in the New Basics”


Doug McPhie, CA, CISA, Partner
Ernst & Young

“Thumbs Up on Outsourcing”

Thursday, November 27th, 2002
8:00 to 9:30 am
The Boulevard Club
1491 Lakeshore Boulevard West, Toronto

Seating is limited. Email your reservation to Mike McGuin at or call 416-934-5870