CNA Purchases WebWriter™ Solution for Cargo Insurance

June 5, 2002 (Toronto) – CNA Marine Operations has purchased a leading Web-based application from Insurance Systems Inc. (ISI) for its ocean cargo insurance application.

WebWriter™ Cargo solution is a fully secure, Internet-based software system that allows for online policy processing from quoting to binding. Designed to increase productivity and improve service, it lessens the workload for Cargo customers, brokers and insurers by eliminating the need for paper-based documents and providing an online platform to issue electronic certificates and declarations. Use of WebWriter™ Cargo helps lower expense ratios, reduce errors and increase customer retention for marine insurers.

CNA is a leading provider of ocean marine insurance in North America and Europe. It offers underwriting flexibility, a broad geographical reach, and over 130 years of marine insurance expertise. CNA has used the WebWriter™ Cargo solution for two years, and currently utilizes the solution to serve more than 5,000 users with 1,000 individual policies.

“We are very pleased that CNA has adopted the WebWriter™ Cargo solution for its ‘’ application on a global basis, making it a cornerstone of their cargo business plan,” said Terry Neilson, president of Insurance Systems Inc. “The adoption of the ISI WebWriter application by brokers and policyholders shows that Web-based transactional processing is the best way to help increase productivity and decrease costs.”

“We have realized substantial business gains by using the WebWriter platform in our marine insurance operation over the past two years,” said Bob Schauer, VP, Field Operations. “Our purchase of this innovative application demonstrates we are committed to giving our agents, brokers and policyholders quick, responsive service and leading-edge products in the ocean marine marketplace.”

About Insurance Systems Inc.

Insurance Systems Inc. (ISI) was founded in 1997 to design and build solutions for insurance companies. Successful solutions are currently operating with multinational insurers in North America and Europe. ISI has 25 employees and is headquartered in Toronto. ISI principals have delivered rating, actuarial and technical services since 1990. For more information, visit

About CNA

CNA is a leading global insurance organization serving businesses and individuals with a broad range of insurance products and insurance-related services. Since 1897, CNA has built on a foundation of financial strength, stability and commitment to customers and business partners. In Canada, CNA offers commercial insurance products and services, including property, casualty and specialty insurance products, notably marine. CNA is Canada’s largest writer of “wet” marine risks. CNA is headquartered in Chicago. CNA has been providing agents, brokers and policyholders with a full range of marine products and services for over 130 years.

CNA is the fourth largest commercial insurance writer, the 11th largest property and casualty company, and the 51st largest life insurance company in the United States. CNA’s insurance products include standard commercial lines, specialty lines, surety, reinsurance, marine and other property and casualty coverages; life and accident insurance; group long term care, disability and life insurance; and pension products. CNA services include risk management, information services, underwriting, risk control and claims administration. For more information, please visit CNA at CNA is a registered service mark, trade name, and domain name of CNA Financial Corporation.