Combined Solution Allows Underwriters to View Information and Generate Policies Within Acenza
San Francisco, June 3, 2002 – InSystems, a leading
provider of e-business solutions for financial services organizations and FileNET
Corporation (NASDAQ: FILE), the leading provider of enterprise content management (ECM)
solutions, announce the integration of InSystems Calligo with FileNET’s Acenza for
Insurance application suite. Using the integrated InSystems/FileNET solution, underwriters
using Acenza will be able to approve and submit policy issuance requests within the Acenza
application, eliminating the need to access information from multiple back-end
applications to complete the underwriting of a policy. InSystems Calligo will generate the
policy/contract and allow these policies to be stored or printed for the prospect, which
will reduce the delivery time to the customer, improve customer satisfaction, eliminate
the need for paper underwriting files, and simplify the complexity of policy issuance.
“Our alliance with InSystems is a significant
milestone in our strategy to offer our customers compelling solutions to meet their
business process management requirements,” said Michael W. Harris, senior vice
president, Products and Strategy, FileNET. “We are continually assessing our
customers’ requirements to ensure FileNET solutions meet our insurance
customers’ business needs today and in the future.”
“This integration delivers a ‘best in class’
solution that streamlines the relationship between insurance organizations and their
customers, maximizing customer satisfaction and loyalty,” said Andrew Jackson, chief
marketing officer, InSystems. “We believe that with the addition of InSystems
capabilities, FileNET’s customers will deliver more responsive customer service.”
About InSystems Calligo
InSystems Calligo is for organizations that need to create,
manage and distribute highly personalized, error-free documents in a controlled and
distributed environment. It is an integrated document automation solution that enables organizations to:
-
Lower costs: by dramatically reducing printing, shipping and storage of
documents, and by eliminating manual processes -
Provide better customer service and increase retention: by delivering high
quality, accurate documents and reducing turnaround time -
Increase sales: by making it easier to cross-sell and up-sell
-
Enhance document integrity: by enforcing business rules and controlling versioning.
InSystems Calligo fully integrates with FileNET’s enterprise content management products.
About Acenza for Insurance
Acenza for Insurance is a suite of business process management products designed for
the insurance industry. It is comprised of Web-enabled business process templates designed
for Web enabling claims, new business submissions, and customer service. It combines
FileNET’s in-depth knowledge of the insurance industry with solid, leading edge
technology to manage the flow of work and associated content both inside and outside
insurance organizations. Acenza for Insurance specifically supports three core business
processes: Convenient and Rapid Claims Processing, New Business Processing and Improved
Customer Service.
About InSystems
InSystems is the first provider of insurance portal software and a leading provider of
document automation solutions. Only by using InSystems e-business software can financial
services organizations deliver web-based personalized sales, fulfillment and service
capabilities across all of their relationships, boosting efficiency, decreasing costs,
improving service and increasing revenues.
Founded in 1989 and based in Toronto, Canada, InSystems
www.insystems.com has more than 350
insurance customers in 24 countries, including over 50 of the largest insurance groups in North
America and over 55,000 life insurance agents and agencies. InSystems is a FileNET ValueNET® partner.
About FileNET
FileNET Corporation (Nasdaq: FILE) provides The Substance Behind eBusinessTM
by delivering Enterprise Content Management solutions that enable organizations to realize
increased productivity, customer satisfaction, and profitability by empowering customers,
business partners, suppliers, and employees to engage in business processes and exchange relevant content.
Headquartered in Costa Mesa, Calif., the company markets its innovative solutions in
more than 90 countries through its own global sales, professional services, and support
organizations, as well as via its ValueNET® Partner network of resellers, system
integrators, and application developers. To put more substance into your eBusiness, visit
FileNET’s Web site at www.FileNET.com
or call 1-800-FileNET.
Safe Harbor Statement under the Private Securities
Litigation Reform Act of 1995:This release may contain forward-looking statements that
involve risks and uncertainties. Words such as “anticipates,”
“expects,” “intends,” “plans,” “believes,”
“may,” “will” and similar expressions are intended to identify
forward-looking statements. Among the important factors that could cause actual results to
differ materially from those in the forward-looking statements are FileNET’s ability to
develop, complete, introduce, market, distribute and gain market acceptance for its
products and technologies, including Acenza for Insurance, in a timely manner;
announcements of technological innovations, new products or product enhancements by
FileNET or its competitors; general market conditions; and other factors detailed in the
FileNET’s filings with the Securities and Exchange Commission, including its recent
filings on Forms 10-K and 10-Q.”
Note to editors: InSystems and InSystems Calligo are trademarks of InSystems
Technologies Inc. FileNET and ValueNET are registered trademarks of FileNET Corporation.
Acenza and “The Substance Behind eBusiness” are trademarks of FileNET
Corporation. All other company or product names referenced in this release may be
trademarks or registered trademarks of their respective owners.
