RBC Financial Group Customers Can Now Obtain Personal Accident Insurance Online

Mississauga, ON (November 26, 2001) – Customers of RBC Financial Group can now obtain personal accident insurance coverage online using a new RBC Insurance Internet application.

The personal accident insurance program for RBC Financial Group customers provides coverage for situations involving accidental death. The insurance is available through the RBC Insurance Web site at www.rbcinsurance.com and gives eligible customers the choice of receiving either $1,000 or $2,000 of complimentary coverage (the latter includes $1,000 each for the customer and their spouse). Customers can also buy additional personal accident insurance coverage by applying directly online. This personal accident insurance program is not available to customers in the provinces of Quebec, Prince Edward Island and Manitoba.

“RBC Insurance is focused on providing customers with exceptional products and services – both in person and online,” said Jim Westlake, chairman and CEO of

RBC Insurance. “We recognize that customers are looking for more choice and convenience and are committed to enhancing our Internet capabilities to meet their needs.”

The application process is easy to complete and no health or medical examinations are required. Customers who sign-up online will receive a reference number for their application. Coverage starts on the effective date outlined on the Certificate of Insurance, which is sent by mail once the application is verified and confirmed.

To find out more about personal accident insurance coverage, please visit www.rbcinsurance.com/pa/newsrelease.html.

About RBC Insurance

RBC Insurance, the insurance operation of Royal Bank of Canada, provides a wide range of creditor, life, health, travel, home, auto and reinsurance products through a variety of distribution channels to more than five million North American customers.