Accident Support Services Ltd. Begins 6-Month Pilot with Peterborough Lakefield Community Police Service

TORONTO, November 12, 2001 — Accident Support Services Ltd., Facilitators of Collision Reporting
to the Insurance Industry, is pleased to announce that on January 21, 2002 we will begin a
6-month pilot project with the Peterborough Lakefield Community Police Service.

The Peterborough Collision Reporting Centre will be located
at 500 Water Street in Peterborough. The hours of operation are from 11:00 a.m. to 7:00
p.m., Monday to Friday, and 10:00 am to 4:00 pm on Saturdays. We thank you for your
current support, and we look forward to your continued support for this new centre. We are
eager to offer your policyholders in Peterborough the one stop service opportunity that
your other customers now enjoy through our other reporting centres. We welcome any
suggestions you may have to enhance the service in our new location. Please call Bob
Gutwein at (416) 745-3301 with your questions, suggestions, comments, or concerns.

Accident Support Services’ goal is to facilitate an active
partnership between the police and insurers in post accident care by providing
knowledgeable advice and assistance to accident victims with empathy, integrity and
availability. By providing our member insurers with immediate access to their customer,
with all relevant facts of the loss, we help increase your claim program use, improve
customer service, reduce the likelihood of physical damage fraud and Accident Benefits fraud, while
enabling our partners to derive cost efficiencies by streamlining the claims settlement process.

For more information on Accident Support Services Ltd., please call or email Bob Gutwein
at (416) 745-3301, email [email protected]. Please visit our
Website at