DWL Receives ACORD XML Implementation Champions Award at ACORD Technology Conference 2001

New York – May 23, 2001 … DWL
Incorporated, a leading provider of real-time transactional CRM solutions, announced today
that it was presented with the 2001 ACORD XML Implementation Champions Award for its
transactional portal solution, DWL Unifi Insurance for Life™ at the annual ACORD
Technology Conference held in Orlando, Florida. Accepted yesterday by DWL vice chairman
and co-founder, Justin LaFayette, the award recognizes those companies that are quick to
adopt the latest XML specification developments.

“DWL has always strived to develop industry-focused solutions that comply with the
highest industry standards. We are pleased to have successfully implemented the latest
ACORD XML specification development standards to our transactional web-based CRM
solutions,” said LaFayette. “We are very honored to receive this award and will
continue to adhere strictly to ACORD standards.”

Last year, ACORD awarded companies that were early adopters of the XML specifications.
This year, ACORD asked all participants to implement the latest specification of the XML
standards. Companies submitted many different business messages for award certification
and only 31 companies have achieved the honor of being named Implementation Champions.

The DWL Unifi Insurance for Life solution is a set of web and wireless business portals
that strengthens carriers’ support of their key business channels. The portals allow
agents/brokers, customer service representatives and consumers to easily complete
front-to-back service transactions directly with multiple back-office systems in real-time.

“Being recognized as a market leader in adopting standards is critical for competing
in today’s marketplace”, said ACORD president and CEO Gregory A. Maciag. This awards
program gives you the opportunity to gain that recognition directly from ACORD.

About DWL Incorporated

DWL Incorporated is a leader in transactional CRM solutions for major insurance, financial
services, consumer products and retail companies throughout North America and Europe. The
company’s financial services client list includes, AmerUS, AXA, National Life Group, Royal
& SunAlliance Financial and Sun Life Financial, amongst others.

DWL has also aligned with leading technology and consulting partners to increase its
services and vertical scope. Founded in 1996, DWL Incorporated is a privately owned,
venture capital and institutionally funded corporation headquartered in Toronto. The
company has offices in New York, London, Paris and Sao Paulo. For more information about
DWL and its products and services, please visit www.dwl.com.

Contact: Karen Jay
DWL Incorporated
[email protected]