InSystems Group Solution Selected by Canada Life

First Canadian insurer to provide personalized,
web-based booklets, contracts, self-service

March 26, 2001 – InSystems, a leading global provider of eXtended Relationship
Management (XRM) software to the global Financial Services industry announces that Canada
Life Financial Corporation (TSE: CL NYSE: CLU),
one of Canada’s largest life insurers, has selected InSystems
Group Solution as its Internet-based customer relationship platform for its Canadian Group
Operations. The initial implementation will focus on delivering web-based self-service
capabilities to Canada Life’s Plan Sponsors (Employers) and Plan Members (Employees).

Using InSystems interactive and highly personalized
self-service Group Solution, Canada Life will streamline and automate its Plan Sponsor and
Member level enrollment, administration and access to information – anywhere. Canada
Life will be the first insurer in Canada to provide personalized booklets and contracts on-line.

“Canada Life wants to revolutionize the way it interacts with Plan Sponsors and
Plan Members by creating a highly personalized web experience,” said Tom Corcoran,
Vice President, Group Insurance, Canada Life. “InSystems understands the significant
challenges and complexities of the Group marketplace and has created a powerful solution
that will establish Canada Life as a leader in customer self-service for the Group market.
InSystems Group Solution leverages the company’s extensive expertise and depth in the
insurance marketplace and presents a unique approach to managing our business-critical relationships.”

“InSystems Group Solution is changing the way insurance companies manage their
customer relationships. It was designed specifically to address the highly complex and
interactive Group and Managed Care market,” said Mike Egan, President & CEO,
InSystems Technologies Inc. ” We see Canada Life as a key partner in enhancing and
extending the Group Solution in the marketplace.”

About InSystems

From its corporate head office in Toronto, Canada and its U.S. headquarters in Roanoke,
Virginia, InSystems (
has become a leader in providing e-business solutions to the global financial services industry. Leveraging 12
years of experience developing and marketing software solutions, InSystems eXtended
Relationship Management (XRM) Suite provides organizations with solutions to more
effectively manage business critical relationships with customers, distribution channel
partners and regulators, by giving them a new way to purchase, service and deliver
products over the Internet. InSystems has more than 350 customers in 24 countries,
including 51 of the top 100 insurance groups in North America and over 55,000 life
insurance agents and agencies.

Janet Bendon Fabri, APR
Insystems Technologies Inc.
phone: (905) 513 1400 ext 3349
e-mail: [email protected]

InSystems and InSystems Technologies are trademarks of
InSystems Technologies Inc. All other trademarks are property of their respective owners.