Transaction Portal Drives Revenue from Key Distribution Channel
NEW YORK, NY – March 26, 2001 – DWL Incorporated, a leading transactional customer
relationship management (CRM) company, today launched DWL Unifi Insurance™ for Life Agent/Broker
Portal at Loma Systems Forum. An XML and Enterprise Java Bean™ (EJB)-based solution
developed for life insurance companies, the Agent/Broker Portal allows carriers to offer
their agents and brokers a personalized solution through which to conduct all business
processes in real-time, maximizing revenue generation from their most productive channel.
A fully transactional solution, the Agent/Broker Portal
provides Managing General Agents (MGAs), brokers and MGA administrative staff with
mission-critical business services from multiple back-end systems. The Agent/Broker Portal
allows brokers and agents to conduct critical business processes including new business,
pending business tracking, portfolio and contract inquiry and updates, commission
tracking, licensing and appointment and fund management, over web and wireless devices.
“Carriers require e-business models that make it easy
for the agent and brokers to do business with them,” said Justin LaFayette, President
and CEO, DWL. “Creating efficiencies around the business writing process, eliminating
paper based transactions and creating up-sell and cross-sell opportunities via
audience-specific transactions are the key benefits insurance companies are reaping from
CRM technology.”
The Agent/Broker Portal is built on DWL Unifi™, an
open, web-based framework for integrating back-office systems with front office business
operations. Unifi enables real-time business transactions through new and existing
communication channels including web and wireless devices.
About DWL Unifi for Life Insurance Solutions
DWL Unifi Insurance for Life is an industry solution
offering personalized pre-defined business processes tailored to specific audiences and
delivered via specific web and wireless devices. The portals allow agent/brokers, customer
service representatives and consumers to easily complete service transactions directly
with multiple back-office systems. This eliminates the process of data duplication,
accelerates business processing and increases customer satisfaction and retention. Unlike
other solutions, DWL Unifi Insurance for Life enables bi-directional updates of data in real-time.
Pricing and Availability
DWL Unifi Insurance for Life Agent/Broker Portal will be
available April 2001. Pricing varies according to product configuration. For more
information call 1-877-864-3946 or visit www.dwl.com/sales.
About DWL Incorporated
Founded in 1996, DWL Incorporated is a
leader in transactional CRM for major insurance, financial services, consumer products,
retail, and healthcare companies throughout North America and Europe.
DWL’s key product is DWL Unifi™,
an e-business platform that quickly and seamlessly integrates existing legacy systems and
business functions, delivering relevant information through a real-time, personalized
interface for browsers and wireless devices. This product, along with DWL Unifi
Transactive CRM™ (Customer Relationship Management), enables clients to become
e-customer focused. DWL has also aligned with leading technology and consulting partners
to increase its vertical scope.
DWL Incorporated is a privately owned, venture capital
funded corporation headquartered in Toronto. The company has offices in New York, London,
Paris and Sao Paulo. For more information about DWL and its products and services, please
visit www.dwl.com.
