Solution Powered by Sun Microsystems and Delivered on Handheld Computers from Palm Inc.
NEW YORK, NY – December 14,
2000 – DWL Incorporated, a leading e-solutions company, today announced with Andersen
Consulting, (which will be renamed Accenture on 01/01/01) and Sun Microsystems, plans to
deliver real-time mobile solutions using handheld computers from Palm, Inc. The companies
will initially target the insurance and financial services industries and later the
consumer products and retail markets.
Intended for use by insurance adjusters in the field, the
solution, supported by the Palm OS® platform, would allow adjusters to access real-time
data about recently assigned claims and customers’ policies remotely via the PalmVII
series handheld or any Palm handheld using the Mobile Internet Kit with the Palm.net®
service. Using the wireless handhelds, the adjuster could review and update existing
information in the insurance company’s claim database. With this technology, an
adjuster could be dispatched to a recent accident and, with the handheld and a real-time
connection to the insurance company’s database, quickly verify the accident and claim information.
The mobile adjuster solution is developed on DWL’s
transactional e-enablement platform, DWL Unifi™, an open platform that supports
leading edge Enterprise JavaBean™ (EJB™) and XML-based technologies. Supported
by Palm Inc.’s Palm VII series handheld or any Palm handheld using the Mobile
Internet Kit with the Palm.Net® service, and Sun Microsystem’s scalable and secure
Sun Solaris™ Operating Environment and servers, the mobile adjuster solution is the
first DWL proof of concept to showcase the combined technology capabilities for an
end-to-end wireless solution in the insurance sector.
“We are delighted to be leveraging DWL’s core
platform and existing wireless capabilities with industry-leading technology and services
companies to deliver advanced solutions to the financial services market,” said
Justin LaFayette, president and CEO, DWL Incorporated. “We’re seeing huge demand
for remote and wireless access as an extension of organizations’ customer-centric
business models. This concept is an ideal fit for DWL as it supports our plans for
continued growth in diversified financial markets.”
“Andersen Consulting’s long-time experience in
the financial services space uniquely positions us to implement leading wireless solutions
as an extension of our core capability,” said Mardee Kasik, a partner with Andersen
Consulting. “We have been tremendously supportive of bringing the mobile adjusters
solution to customers as a viable technology. The prospect of expanding the solution
within the financial sector is very exciting for us.”
“Palm is aggressively addressing the business solution
needs of the enterprise and this solution is a fantastic example of the power of mobile
data management and wireless solutions that are out there today for a growing number of
market segments,” said Christy Wyatt, Palm’s director of strategic alliances and
platform market development. “We are thrilled that DWL has developed a solution that
has the potential to enable faster turn-around time for customer claims which could
enhance customer service and offer cost savings advantages for the Insurance companies.”
“The insurance industry’s needs for access to
information anytime, anywhere, for anyone, from any device means that wireless solutions
are more mission critical than ever before,” said Murtz Kizilbash, Sun Microsystems
worldwide insurance services group manager. “Because the mobile adjuster solution is
powered by Sun™ Systems, the de facto standard for continuously available and
scalable computing technology, vital policy claims processing information is delivered via
a Palm handheld when and where it’s most urgently needed, accelerating the settlement
process when most people are still trying to figure out just what happened.”
About Andersen Consulting
On January 1, 2001, Andersen Consulting, the $8.9 billion
global management and technology consulting organization, will change its name to
Accenture (pronounced: ak-SEN-chure, similar to “adventure” and stressing
“accent” + “future”). The firm is reinventing itself to become the
market maker, architect and builder of the new economy, bringing innovations to improve
the way the world works and lives. More than 70,000 people in 48 countries deliver a wide
range of specialized capabilities and solutions to clients across all industries. Under
its strategy, the firm is building a network of businesses to meet the full range
of client needs — consulting, technology, outsourcing, alliances and venture capital.
Andersen Consulting’s home page address is
www.accenture.com.
About DWL Incorporated
Founded in 1996, DWL Incorporated is a
leader in transactional e-solutions for major consumer products, retail, insurance,
financial services, and healthcare companies throughout North America and the United
Kingdom. DWL’s key product is DWL Unifi™, an e-business platform that quickly
and seamlessly integrates existing legacy systems and business functions, delivering
relevant information through a real-time, personalized interface for browsers and wireless
devices. This product, along with DWL Unifi Transactive CRM™ (Customer Relationship
Management), enables clients to become e-customer focused. DWL has also aligned with
leading technology and consulting partners to increase its vertical scope.
DWL is a privately owned, venture capital funded
corporation with offices in New York, Toronto, London, Paris and Sao Paolo. For more
information about DWL Incorporated and its products and services, please visit
www.dwl.com.
Palm.Net and Palm OS are registered trademarks and Palm is a trademark
of Palm Inc. or its subsidiaries.
Sun, Sun Microsystems, the Sun Logo, Sun Enterprises, Solaris, Enterprise JavaBeans,
EJB and The Network Is The Computer are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Contact:
| Karen Jay DWL Incorporated 1-416-364-2045 [email protected] |
Amy Sikorski Morgen-Walke 1-212-497-9017 [email protected] |
