Communicating the optimal message at the best time to a prospect or customer can have a dramatic impact on the ability to capture new customers, sell additional business and keep existing clientele.
The channels by which messages can be delivered today have changed significantly with the advent of Internet websites, email and Web 2.0 - social networks.
Traditionally service messages were usually looked upon as times to focus upon the immediate requirement, seldom as opportunities to engage in retention or even up-sell activities. Given the increasingly competitive nature of business, it is only natural that organizations will increasingly use every possible opportunity to obtain or hold business - hence an increasingly important set of tools under the umbrella of communications management.
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Provider Profiles
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Canadian Head Office in Toronto
Serving all Canada |
- Risk Management
- Underwriting
- Customer Communication Management
- Claims management
- Data quality and accuracy
- Migrating legacy insurance systems
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Pitney Bowes Business Insight helps today’s leading insurance carriers to weather the storm of risk and uncertainty. Our location intelligent, data quality, communication management and predictive analytics solutions work together to enhance business decisions, systems and workflows including:
- Deliver customized messages anytime, via any channel
- Create and deliver real-time interactive communications
- Deliver customized messages via email, SMS, online insurance and trans-promotional documents
- Streamline workflow to improve the quality of your customer outreach
With powerful tools and professional services from Pitney Bowes Business Insight, corporate risk managers, underwriters, actuaries, claims managers, marketers and IT professionals make their insurance companies more competitive and profitable.
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From: Toronto, GTA, Markham
Serving: All of North America |
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About Centtric
We deliver Document Generation solutions to clients of any size, in any industry.
Our unique experience
We have taken our communication expertise in the financial industry, plus our unique history of direct marketing technology and partnered with the industry leading, multi-channel document generation software, Scriptura. The result is a best-of-breed offering and something we are excited to bring to current and new customers.
Focus on your customer
At Centtric, we make it our job to know the best way you can reach each of your customers. Digital, social and mobile communication is only part of the mix. We keep one step ahead of the evolving needs of your customers, so that you are ready to communicate with them however they want.
Agile and innovative
Centtric focuses on innovation, research and leading edge development, which we deliver to you. We work in small teams to move quickly to keep ahead of industry changes. We do this with an agile development process that involves you, our customer, so we can deliver lasting value and help you differentiate yourself from the competition.
Contact Centtric to provide your Customer Communication Management solution. Ask for Jason O’Neill: 1-800-887-2143 x 224.
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