“The New Landscape”
Social Business, Mobile, Analytics, Modern Technology
10th Annual Insurance-Canada.ca Technology Conference
Sheraton Centre Hotel (Toronto) - Monday, March 5th, 2012
The 10th annual ICTC was held Monday, March 5th, 2012. Planning is underway for a two-day ICTC 2013, to be held March 18-19, 2013. Further information will be posted as it becomes available.
Conference Topics and Speakers - Details by Time
9:20am - Leadership Sessions (Set 1)
| Functions: |
 Claims |
 Distribution |
 Information Technology |
 Policy Management |
 General |
| Technology: |
 Analytics |
 Mobile |
 Modern Technology |
 Social |
 General |
“The Insurance Fraud Race: Using Information and Analytics to Stay Ahead of Criminals”
- Dan McKenzie, Fraud Analytics Specialist, SAS Canada
“A New Vision for the P&C Insurance Industry”
- Chuck Johnston, Vice President, Oracle Insurance
“Creative Disruption in Insurance”
- Craig Weber, CEO, Celent
Topic Descriptions
“The Insurance Fraud Race: Using Information and Analytics to Stay Ahead of Criminals”
- Dan McKenzie, Fraud Analytics Specialist, SAS Canada
Most insurers have implemented or are thinking of implementing sophisticated systems that pinpoint fraud. This can be a daunting task, where do you start? How do you prevent fraud before it happens? Explore the latest advances in fraud detection and prevention for insurers. Learn how to detect 10 times more fraud and save millions of dollars. Learn about:
- Taking a holistic approach to fraud
- The path to quick wins
- The components of an Insurance Fraud Framework
- Industry collaboration, consortium data and the sharing of fraud knowledge
- Challenges, learnings and best practices
Dan McKenzie, Fraud Analytics Specialist, SAS Canada
Dan McKenzie is Principal for Fraud Solutions, SAS Canada. In his role Dan McKenzie works with customers to help them combat all types of fraud while also allowing them to better understand their customer’s behaviour and customer wants. Dan has more than 20 years of experience in the Financial Services industry holding a variety of management roles with companies such as TD Bank, Manulife, Canada Trust Financial Assurance and London Life.
“A New Vision for the P&C Insurance Industry”
- Chuck Johnston, Vice President, Oracle Insurance
Property & Casualty insurers need to continually refine their product offerings to keep pace with market demands and regulatory changes. This cycle is frequently lengthy and involves dozens of different IT systems. What if insurers could make a change to an insurance product in one system, and have it automatically propagate to all the other different systems that need it, right across the enterprise?
This is the vision for the P&C industry that Oracle Insurance is working towards. The goal is to help insurers reduce product cycle times from months to weeks, improving your ability to keep pace with market changes and outpace your competitors. Many insurance technology vendors have tackled this challenge before, but Oracle is putting in place a new approach which promises to make this vision a reality. Join Oracle industry strategist and thought leader Lindsay Fassett as she outlines this new vision for the P&C insurance industry.
Chuck Johnston, Vice President, Oracle Insurance
Chuck Johnston is vice president of industry strategy for Oracle Insurance. Johnston has more than 20 years of leadership and expertise in insurance, financial services and information technology. He previously served in senior management roles at Siebel and Callidus software. Prior to this, he was vice president and director of insurance information strategies at META Group. During his more than three years at META Group, he was responsible for managing the advisory firm’s insurance research agenda and vertical analysts, providing strategic insight into industry trends, technology offerings, and strategic consulting services to insurance and financial services companies. Johnston also has held various information technology and business leadership positions at Phoenix Home Life Mutual Insurance. Johnston is a graduate of the University of Connecticut where he earned a BA degree in Psychology.
“Creative Disruption in Insurance”
- Craig Weber, CEO, Celent
Disruptive forces, such as social media, are impacting our daily lives. There are other technology-driven business forces that are insurance specific, including no-touch servicing and alternative product/pricing schemes. This presentation will address the forces, and provide you with the strategies required to manage discomfort and capitalize on creative disruption.
Craig Weber, CEO, Celent
Craig Weber was appointed CEO of Celent in January 2012. Prior to assuming this role, Mr. Weber served as Senior Vice President responsible for Celent's global insurance practice, based in Helotes Texas. In this position, he led a team of associates spread across North America, Europe, and Asia.
Mr. Weber has been a management consultant and analyst for over 22 years, with the majority of his experience coming from various positions within the insurance industry. He has advised dozens of insurers and vendors on IT and business strategies. Under his leadership, the Celent insurance practice has grown significantly. Mr. Weber is frequently featured as a speaker at industry events, addressing diverse topics such as core systems modernization, innovation, and creative disruption. He is a passionate advocate for sensibly creating business value through technology.
Mr. Weber's comments on insurance and technology topics have appeared in USA Today, the Chicago Tribune, AP Newswire, Best's Review, Business Insurance, and Technology Decisions, and he recently appeared on CNBC's On the Money. He has written numerous columns for publications such as Insurance Networking & Data Management and Insurance & Technology.
Mr. Weber has a BA, summa cum laude, from Saint Michael's College, Colchester, Vermont and an MA in communications from Emerson College, Boston, Massachusetts.
