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In 1996, the Internet offered promised to drive a revolution in Insurance Distribution. Many feared (or sought) broker 'dis-intermediation'; others predicted the end of standard broker-company interface; insurers began experimenting with Internet enabled risk selection; and many questioned the ability of a still young medium to handle volumes of traffic in a secure fashion. In 2002, trade journals and consultants are asking: "Is the long promised Internet driven Insurance Distribution Revolution well under-way, only just beginning, or already yesterday's news?" Insurance Canada's Broker Distribution Seminar on April 11, 2002 will give attendees the current views of business practitioners who have experienced the impact of the Internet on Distribution, and have plans in place for future, mature exploitation of the medium.

The CSIO Portal is now coming close to its first production release, and some insurers are placing bets on its functionality. Other insurers have developed robust, secure Internet enabled facilities for proprietary connections. Some are doing both. Brokers are weighing options with carrier connectivity and offering e-services to clients. And leading suppliers are web-enabling existing products, and creating new services to utilize the rapidly advancing array of Internet services. Will these all come together to promote efficiency, or create a new landscape of disconnected technologies and processes? Join us on April 11th to hear the opinions of experts from each sector, and get the information you need to make decisions on your direction for the future.

Keeping with the format that attendees at recent seminars have praised, this seminar will feature a number of speakers. Each will bring their perspective in brief presentations on how technology is supporting the broker-company link in the supply-distribution chain today, and what they see coming next. In each case the speaker will also address the potential impact on the channel and its competitiveness.

Continuing Education Credits for Life and P&C Insurance
RIBO is 4 credits, Management Category

Topics and Speakers

By attending this session, you will learn more about the impact that the Internet, technology and other changes are having on Property and Casualty Broker Distribution. A number of speakers will present their respective topics in various aspects of this topic, including how you may benefit. Here is an overview of the agenda for the day with more detail on topic and speaker information available.

8:00 – 8:30: Registration and Coffee

8:30	Welcome: Doug Grant Insurance-Canada.ca
8:40	Underwriting Performance and Cost Reduction begins and ends with an integrated process in a broker - company link: by Glen Piller, iter8 Incorporated.
9:00	An Insurer's Journey to the Portal and Beyond: by Jamie Chevrier, Lombard
9:20	Improving the Underwriting Process for Specialty Products, while Enabling Brokers for Better Customer Service: by Michael Hornick, Insurance Systems Inc.
9:40	Technology from the Brokers' Perspectives: by Lee Slack and Michelle Cole-Kennedy, Applied Systems
10:00	break
10:15	A Specialty Claims Process and the Insurance Environment: by Paul Timoteo, 43r.ca
10:35	Processes and Information cross Organizations; IBC's Uninsured Motorist Project: by Alan Boyes, IBC
10:55	Unified Business Services: by Chris Hoar, DWL Incorporated
11:15	break
11:30	CSIO and Insurance Portal Update: by Klaas Westera, CSIO
11:55	Benefiting from the CSIO Insurance Portal: by Bob Hornick, CIM-Data Ltd.
12:15	Brokers, the CSIO Insurance Portal and Beyond: Harry Binks, Binks Insurance Brokers Ltd.
12:45	Close: by Doug Grant Insurance-Canada.ca

For more details on topics and information about speakers.

The session is designed for insurance professionals
No technical experience is required.

Our Seminar Sponsors:

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Seminar Details:

The session will be facilitated by Patrick Vice, Consultant and Doug Grant CIP, Principal, Insurance-Canada.ca, insurance professionals with extensive experience using the Internet for insurance business:

This half day session will be held Thursday, April 11, 2002. Registration (with coffee) will start at 8:00. The session will begin promptly at 8:30 and conclude about 1:00 pm. The location is central Toronto at the premises of the Insurance Institute at 18 King Street East, Suite 600, Toronto (King and Yonge being the closest subway stop).

Cost for the seminar including handout material, lunch and coffee is $275.00 plus G.S.T. ($294.25). Payment is due in advance.

Three ways to register:

• e-mail to doug.grant@insurance-canada.ca your business card information

• print or cut and paste our registration form

• on-line registration

A confirmation and additional details will be returned by e-mail.

Questions? call Doug Grant 416-921-7756 or email at doug.grant@insurance-canada.ca
Patrick Vice at patrick.vice@insurance-canada.ca or 416-540-3008

See a list of our Previous Seminars.

[ Announcement Flyer | Speakers and Topics | Online Registration | Registration Form ]