Following are some questions to ask your insurance provider before you purchase or renew your insurance:
- What kind of homeowners policy do I have, and who/what is covered under it?
- How do I know if I am adequately insured?
- What is not covered in my homeowners policy? (These are called “exclusions.”)
- Do I have replacement cost? Guaranteed replacement cost?
- What are the limitations on valuables, like jewellery, silverware, and computers?
- What does my policy cover me for in terms of water damage?
- What optional coverages should I consider?
- What is my deductible? How much money can I save on my premium by choosing a higher deductible?
- What safety features can I install that will help me save money and increase my protection?
- Does the company offer 24-hour claims service?
When you have a claim...
- Am I covered? For how much? (If not, why not? Show me where in the policy it explains that.)
- Is there a deductible? How much?
- Can I get assistance right now to make temporary repairs? How do I go about arranging the repairs?
- What do I need to do to file my claim as soon as possible?
- How long will it take to settle my claim?
Please note, these questions are intended as a helpful guideline only, and are not meant to be exhaustive.
Find Home Insurance
Related Services
See our property insurance buyers’ checklist for things to consider before buying. For more about the basics, consult our Home Insurance FAQ.
News and Articles
- Western Canada deep freeze causes over $180 million in insured damage
- Climate adaptation clearly reflected in Housing & Climate Task Force Blueprint
- Home Insurance Rates Increase 7.66% in Canada in 2024
- Westland Insurance releases ultimate guide to home insurance in Canada
- Ontarians Encouraged to Prepare for Mid-Winter Thaw
- Majority of Atlantic Canadians want federal government action on flood insurance: IBC
- Ahead of the flames: Preparing Canadian homes and communities to limit the growing risk of wildfire
- Insured losses from severe thunderstorms reach new all-time high of USD 60 billion in 2023: Swiss Re Institute
- Echelon Insurance expands Commercial Property offering with Legal Assistance services, Legal Expense Insurance
- Oyster Launches Usage-based Rental Insurance