Stiffer competition, rising costs, fleeting customer loyalty, and slowing premium growth are exerting significant pressures on margins and revenue. Revenue growth is also being affected due to high insurance penetration and density, increased commoditization of products and price-sensitivity. As a result, insurers are forced to protect their customer base, seek out innovative product and pricing strategies, improve customer service capabilities and achieve higher operational efficiencies.
In this environment many carriers are working on improving their policy processing function to create a stable and reliable operating platform which will enable brand differentiation by building business agility and creating market-leading business capabilities in the policy processing area.
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Core Policy Processing Solution
Ultimately, experience breeds success, and in this respect Capgemini is a recognized leader. Capgemini serves 12 of the 15 largest global insurers and has supported dozens of projects across claims, policy and billing.
Capgemini has more than 5000 professionals focused on the insurance industry and our Insurance leaders have an average of 15 to 20 years of Property and Casualty industry experience.
Capgemini's unmatched insurance systems integration experience across policy and claims administration is complemented by our valuable alliances with leading technology vendors.
Capgemini's deep experience, business-led approach and strong alliances provide leading insurers with "one-stop shopping," from strategy through implementation, business adoption and ongoing maintenance.