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More than 35 years of experience helping the insurance industry in Canada make effective use of Information Technology. From a business-impact and application perspective, helped individual companies and cross-industry groups with distribution, policy administration and claims functions for both Property and Casualty (personal and commercial lines) and Life insurers.

A major focus has been the extension of processing:

• from the computer room to geographically dispersed employees using internal networks,

• from the company to external trading partners using EDI and e-mail, and

• from the extended enterprise to the world, especially consumers, using Internet technologies.

Experienced in the insurance use of on-line transaction processing, database, personal computers to mainframes, and networking leading to the worldwide web.

Focuses on bridging the gap between business and technology with the specialists representing both areas, especially in the insurance and e-business world.

A founding Principal in, and currently the primary contact for content and structure of Insurance-Canada.ca, a leading Canadian Insurance resource web-centre for consumer and insurance professional alike.

Organizer and presentor at scheduled Insurance Canada conferences which discuss the impact on some element of Insurance by Internet technologies. Topics have included Distribution, Supporting the Insurance Intermediary, Claims, Business Intelligence, etc.

Columnist on e-business and insurance for various publications, including The Alberta Broker magazine.

Has consulted primarily with insurance organizations on the effective use of the Internet, from identification of potential uses through prioritization to implementation planning.

Married with two sons, the second a recent university graduate. Lives in Cabbagetown in downtown Toronto.