The Chronicle: Issue 2013-10, March 12, 2013


What's Going Through The Intersection of Insurance and Technology?

The New Reality of the Insurance Marketing Function
As a longtime insurance expert, I've noticed interesting changes taking place in the industry. While insurance carriers continue spend a large portion of their technology budget on underwriting, policy administration and claims, the marketing function is emerging in importance.

Insurance Telematics: Got Questions? There Are Answers!
In the past year, the use of telematics for insurance has gone from interesting to important, giving rise to a whole new set of questions regarding rating, marketing, underwriting, data management, etc. Fortunately, there are emerging sources for answers, including a recent survey of industry participants and number of sessions at the 2013 ICTC, March 18-19 in Toronto.

The Intersection: Insurance-Canada.ca Blog
The Intersection

an Insurance-Canada.ca Blog


Technology

GMC Software Technology: On-demand, compliant customer communications for insurance carriers
Effective administration of insurance products is no easy task, given the constraints of regulatory compliance and inefficiencies created by legacy and disparate front and back-office applications, systems, and workflows. In a highly competitive market, carriers need the ability to quickly respond to market forces with compelling, personalized communications that are essential for acquiring and retaining customers. To compete successfully in today's fast-changing insurance market, improving efficiency, reducing costs, and getting products and information to market faster is a must.

The Different Types of Cloud Computing, by Jonathan Victor, VP - Operations, Oceanwide
One of the transformational concepts sweeping the software world is that of Cloud Computing. “Software in the Cloud” is an expression being heard with increasing frequency as companies in every industry move to adopt a delivery model which is more cost efficient than traditional software delivery models. But what exactly does “Cloud computing” mean and how is it transforming the ability to launch, maintain and expand software in ways not even conceived of a decade ago?

Telematics

IMS: How insurance companies can remain competitive with telematics
A recent study found that seven out of ten US auto insurance companies are planning to introduce usage-based insurance (UBI) programs in the near future. And a growing number are also lining up in Canada. This increasing demand has led automotive insurance experts to speculate about the impact telematics will have on the Industry.

Policy Management

Merchants Insurance Group partners with Risk Control Technologies for loss control management
Merchants Insurance Group has selected the RC Inspection software from industry leader Risk Control Technologies to streamline its loss control operations. RC Inspection will be used by Merchants' team of in-house and vendor field loss control consultants to conduct on-site surveys. The software is being delivered to Merchants on a Software-as-a-Service (SaaS) basis, using cloud technologies.

Claims

Nexxus Solutions Group signs agreement with Symbility
Symbility Solutions Inc., provider of cloud-based claims technology using the most comprehensive data for the property and casualty insurance industry, is pleased to announce that Nexxus Solutions Group, a leading mitigation, contractor and service provider management network, has signed a multi-year agreement to integrate Symbility into its operations.

Distribution

Thunderhead.com Guidewire Solution Brief: Integrating Customer Communications with Core Administrative Systems
Historically, Property and Casualty insurers have viewed and managed investments in core business admin systems (policy, claims and billing) capabilities separate from outbound communication systems and processes. Over time this has created a critical gap between policy, claims and billing activities and the customer communications that complete these processes.

SGI Canada launches real-time policy change with Brovada NexCenter
SGI Canada has successfully launched real-time policy change upload using Brovada NexExchange. By integrating Brovada NexExchange with SGI CANADA's policy administration system, brokers are able to launch auto policy changes from within their broker management system (BMS). The streamlined workflow provides brokers with the ability to submit the changes in real-time and allows the opportunity for the broker to confirm both the changes and the updated premium prior to submission.

Applied Systems to acquire IVANS Property and Casualty data exchange business
Applied Systems, Inc., a leading provider of software that powers the business of insurance, today announced it has entered into a definitive agreement to acquire the Property & Casualty (P&C) business of IVANS, a leading provider of technology solutions that enable data exchange and integration between insurance carriers and agencies.


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