Aug. 18:Millennials Lead the Way for Digital Transformation By Tami May, OpenText
With 75% of the workforce expected to be made up of digital natives by the year 2025, digital communications are becoming more and more important. I'm not a millennial, but I live with a few of them, and I have noticed some differences...
Aug. 14:The Future of Insurance Work?
The insurance industry has a reputation for being a stable, consistent employer with a structured model for talent acquisition and development. But new demands may require additional skills, training, and terms of engagement to meet an emerging disruption.
Aug. 8:On Robotics and Muddling Through
While reviewing material on the benefits and challenges of implementing omnichannel communications, I came across a new (to me) approach to introducing robotics into existing processes. I am a big fan of “muddling through,” and this approach seems to offer help to organizations which are looking for a starting point to the digital world.
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