The insurance community faces unrelenting pressure on costs, increasing service expectations from customers, demands for more sophisticated products and services, new requirements for distributors and insurers, and the introduction of new technologies and systems. None of this will evolve without good people: leadership, management, technical and personal skills are in higher demand than ever.
As a result, organizations seek to enhance their competitive positioning through knowledge management and education. This section notes some of the processes, from job-hunting and posting to skills enhancement, which are being developed.
Latest News:
- Employers must address ‘fear of becoming obsolete’ as AI reshapes the workplace: WTWSingapore (June 8, 2026) – Employers face a growing challenge as artificial intelligence (AI) reshapes how work is done, with new research from WTW highlighting a rise in the ‘fear of becoming obsolete’ among employees. WTW’s 2026 Employee Experience (EX) Global Market Study points to a widening ...
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News and Articles
- Employers must address ‘fear of becoming obsolete’ as AI reshapes the workplace: WTW
- Mental fatigue and burnout drive productivity losses equivalent to 46 working days per employee every year: Manulife Canada
- Employers prioritize sales, customer experience and AI skills in a changing job landscape
- Hub International Appoints Vice President Of AI Sales Innovation
- Markel International launches AI Centre of Enablement
- ProNavigator Appoints Graham Haigh to Advisory Council
- SUPERAGENT AI Fully Replacing Traditional Insurance Agents with Autonomous AI Agents by Year-End
- IBAO Launches Foundational Farm Insurance eLearning Course
- Registered Insurance Brokers of Ontario names new CEO
- QuickFacts Welcomes Ken Sedgewick as Strategic Partnerships Manager
