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HCAI Voluntary Pilot Launched Successfully

On September 28, 2009, HCAI pilot was successfully re-launched. Two insurers, Gore Mutual and State Farm Mutual Auto, and nine health care facilities (hereafter referred to as facilities) began their participation in this voluntary pilot phase. We are pleased to report that no processing issues have arisen after five weeks of active participation by the pilot group.

Re-implementation of HCAI continues as initially communicated. Decisions about enrolling more facilities and insurers will be made on an ongoing basis using evidence-based decision-making to ensure a positive outcome.

Based on the success of the first five weeks of experience, the voluntary pilot base will be expanding. By the end of November, 2009, a total of 11 insurers, representing more than 25% of the Ontario automobile insurance market, will be participating. In addition, the number of participating facilities increased to 87 as of the end of October, with a further 56 confirmed to begin participation during November.

The voluntary adoption process is on target and all evidence suggests that the HCAI system is working as intended.

Current Status of the Voluntary Pilot

• At the end of October 2009, 87 facilities were participating.
• Aviva Group of Companies and Dominion of Canada Group of Companies will join the pilot on November 23, 2009.
• Another 56 facilities are confirmed to join the pilot during November, 2009.
• While November is now closed to new participants, insurers and facilities are encouraged to volunteer to join HCAI in December, January or February.
• One practice management software (PMS) vendor is fully integrated with HCAI and is active in the pilot.
• To view the official list of participants, visit FSCO’s website at www.fsco.gov.on.ca/english/insurance/auto/hcai.asp.

Additional Information, go to http://www.hcaiinfo.ca/docs/Bulletins/HCAI_bulletin_media_Nov-3-09.pdf, for:

• What we've learned so far
• Practise Management Software Developers
• How to Enroll

About HCAI

Health Claims for Auto Insurance (HCAI) is an electronic system for transmitting specific Ontario auto insurance health claims forms between insurers and health care providers. It supports the need for access to timely, accurate data to monitor the auto insurance system. More information at www.hcaiinfo.ca.