Directory of Reporting Services and Products for Claims
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Directory of Reporting Services and Products for Claims ASSI: Woodstock Collision Reporting Centre To Open January 17, 2011 January 12, 2011 - The Woodstock Police Service and Accident Support Services International Ltd. (ASSI), facilitators of Collision Reporting to the Insurance Industry, are pleased to announce the opening of the Woodstock Collision Reporting Centre on January 17, 2011. The Woodstock Collision Reporting Centre will provide enhanced value to the public in the reporting of vehicle collisions. The "one-on-one" interview process simplifies the reporting process, and adds to the customer service aspect. Police and Insurers will now have real-time access to collision data and reports through ASSI's Microsoft award winning "Collision Reporting & Occurrence Management System" (CROMS). In addition, Accident Support Services' staff complete the data entry for all official MVAR reports, capturing the information for analysis and focused policing initiatives. Citizens will have the convenience of a safe, convenient location where they can attend to complete their report. Police will continue to investigate collisions at the scene that involve injuries, suspected criminal activities, or damage to private property. The Woodstock Collision Reporting Centre is located in the Police Station at 615 Dundas Street, Woodstock, Ontario. The hours of operation are from 10:00 a.m. to 6:00 p.m., Monday through Friday, closing on weekends and Statutory Holidays. Upon arrival at the centre, citizens are greeted by a member of Accident Support Services™ staff, who provides help to complete the police report, apply the "Damage Reported to Police" sticker, photograph the damage to the vehicle, and offer the customer the opportunity to contact family, broker or insurance company directly from the Police Station. The citizen is provided with a one stop service opportunity for all their reporting needs. Police personnel are also available as needed to assist with the accident report. The goal of ASSI is to facilitate an active partnership between the police and insurers in post accident care by providing knowledgeable advice and assistance to accident victims with empathy, integrity and availability. This results in increased convenience for the public as well as greater road safety. Supporting insurers fund the program; therefore, there is no cost to the police or the public for these additional services. This facility will be the 23rd Collision Reporting Centre operated by Accident Support Services in partnership with Police Services in Ontario. Furthermore, 14 additional jurisdictions utilize ASSI's CROMS program as their electronic collision and records management database. Chief Rod Freeman and his team look forward to working with ASSI in the operation of the Collision Reporting Centre. Chief Freeman states, "Our police service constantly strives to identify and implement better ways to serve our citizens aiming to improve the efficiency and effectiveness of policing in our community. The Collision Reporting Centre is simply one more way to improve our service delivery to our citizens in Woodstock." The Centre will allow efficient use of resources and time with officers freed up to attend proactively to higher priority needs in the community. For more information on Accident Support Services International Ltd. please visit www.accsupport.com. For more information about the Woodstock Police Service please visit www.woodstockpolice.ca.
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