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Symbility Signs Farmers Insurance

TORONTO, ONTARIO--(Marketwire - November 18, 2010)Symbility Solutions, Inc., a wholly-owned subsidiary of Automated Benefits Corp. (TSX:V – AUT), is proud to announce the finalization of a multi-year deal with the Farmers Insurance Exchange based in Los Angeles, California.

The Farmers Insurance Exchange is part of the Farmers Insurance Group of Companies®, founded in 1928. Farmers today ranks as the third largest provider of automobile and homeowners insurance in the United States with over 15 million customers served by 24,000 employees across 41 states.

"Ease of use, data control and seamless integration with our enterprise systems were key reasons for moving to Symbility," states Jim Daues, Senior Vice President, Farmers Insurance Exchange. "We set very aggressive targets for Symbility in terms of system modifications and completion dates and they met all of our requests, on time and on budget. At Farmers, we pride ourselves on employing innovative ideas that will help us better serve our customers. Symbility has proven itself to be the partner that will allow us to do this while keeping pace with the changing needs of Farmers and the insurance industry."

The first phase of implementation for Farmers’ Specialty Division is scheduled for completion in late November 2010. This phase includes training and deploying Symbility applications to more than 600 field adjusters located across the United States in addition to staff and inside adjusting teams in the Specialty Division’s Grand Rapids, Michigan head office.

"The Symbility team is very proud to add Farmers Insurance to its valued client base. Working with an insurer of Farmers’ stature and reputation validates our integrated, collaborative approach to claims technology," states James Swayze, President and CEO, Automated Benefits Corp. "Farmers is recognized as a leading claims organization and this contract demonstrates Symbility’s increased acceptance by the insurance industry. We look forward to working closely with Farmers to not only improve their policyholders’ experience, but to help shape the changing face of claims management in North America."

Rollout of the Symbility platform consisted of multiple software enhancements covering three major releases over the past four months. Farmers expects to realize efficiency and productivity gains to their claim process, reduction of cycle times and improvements to the policyholder experience as a result of these enhancements.

About Farmers Insurance

Farmers is a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as the case may be. Farmers Group, Inc., a management and holding company, along with its subsidiaries, is wholly owned by the Zurich Financial Services Group. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their policyholders, and managed by Farmers Group, Inc. and its subsidiaries. For more information about Farmers, visit our Web site at www.farmers.com or www.Facebook.com/FarmersInsurance

About Symbility Solutions

Symbility Solutions, based in Toronto, Ontario, automates property insurance claims through its two complementary components. Its award-winning mobile claims solution is an estimating tool that increases speed, efficiency and accuracy by allowing on-site claims processing. Symbility.NET is the collaborative workflow management tool that gives every claim participant real-time access to the claims they are working on. The Symbility solution gives users the mobility, speed and control they need to effectively and quickly move onto their next claim. For more information on Symbility Solutions, visit www.symbilitysolutions.com.