The ICTAs - Insurance Canada Technology Awards

Insurance-Canada.ca Technology Awards (ICTAs)

Insurance-Canada.ca Technology Awards Overview

ICTA Overview
2013 Winners
2013 Nominees

2013 Technology Conference
Nomination Process
ICTA Judging

The ICTAs

Insurance-Canada.ca Technology Award ribbon

As computer and communications technologies evolve at ever-faster rates, so too do the innovative and beneficial uses of these technologies by participants in the insurance industry.

To highlight and celebrate the use of technologies that impact insurance, Insurance-Canada.ca sponsors the Insurance Canada Technology Awards – the “ICTAs.” These were first awarded at the annual ICTC on February 22, 2010, and have been presented annually at ICTC since then.

The 2013 ICTAs were presented at the 11th annual Insurance-Canada.ca Technology Conference on March 18, 2013. All finalists were profiled in the February 2013 technology issue of Canadian Insurance Top Broker magazine, distributed at the conference.

2013 ICTA Winners

Insurance-Canada.ca Honours Technology Leaders in ICTA ceremony at ICTC2013
Congratulations to the winners of the 2013 ICTAs!

Purpose

To celebrate organizations in the Canadian Property and Casualty Insurance industry whose implementation and use of technology shows a significant impact on a process or group of processes used in the sale, processing and servicing of insurance in Canada.

Historically most business applications of technology were within a company. Today "multi-party business application implementations" are increasingly common. Both types are important; nominations of both are welcome.

Award Categories

An ICTA will be presented to a deserving applicant in each of three categories:

Insurers — companies licensed to underwrite business in Canada (includes reinsurers).
Distributors — companies licensed in Canada to distribute insurance underwritten by one or more insurers in Canada.
Suppliers — companies that supply insurance-related services to Insurers and Distributors in Canada.

NOTE: Technology Providers. In previous years, technology providers were eligible in the suppliers category. However our experience shows that most ICTA nominations are for solutions which heavily rely on technology provided by third parties, with others being primarily in-house developments. Often the importance of the technology providers went unacknowledged. As well, because the judging was based on the business use of the technology, technology providers were required to submit nominations for business users in any case.

This year, technology providers which are appropriately identified in the nomination, will automatically be recognized when the organization which uses their technology is recognized i.e. when Insurance-Canada.ca notes nominees in any way, and with a corresponding ICTA plaque for a finalist or winner. In most cases, the primary technology provider should be noted in a nomination, although occasional exceptions may be made for two.

Award Criteria

The primary criterion for all awards is the positive impact that a specific technology or application of technology has had on business. Examples include:

Introduction of new technology that enhances customer satisfaction
Utilization of technology to reduce costs or improve service
Development of technology that serves a need not previously served by technology within the industry
Innovative integration of technologies to reduce costs, improve service, or streamline processes
Using the Internet for new functions like initiating on-line claims first notice of loss and claims inquiry for all channel partners
Deploying new technologies - tablets, smart phones, social media - in creative ways
Leadership within the industry or a subset on the development of standards or practices for the utilization of technologies (industry associations, user groups, etc.)

Nomination Process

See our 2013 ICTA Nominations page for nomination details and application forms or read about the adjudication process, refined for 2013.

Past Winners