Technology Awards (ICTAs) Technology Awards

Awards Ceremony and Reception

Presented Monday, March 9, 2015 — Metro Toronto Convention Centre

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The 2015 ICTAs were presented at ICTC2015 on March 9, 2015.
Nominations for the 2016 awards will open in the fall.


(Jump to: Purpose; Eligibility; Publishing Descriptions; Criteria; Past Winners)

As computer and communications technologies evolve at ever-faster rates, so too do the innovative and beneficial uses of these technologies by participants in the insurance industry.

To highlight and celebrate the use of technologies that impact insurance, sponsors the annual Insurance Canada Technology Awards – the “ICTAs.” These were first awarded at the 8th annual Technology Conference on February 22, 2010, and have been presented annually at ICTC since then.

The 2015 ICTAs were presented on March 9, 2015, at the 13th annual Technology Conference in Toronto:


To celebrate organizations in the Canadian Property and Casualty Insurance industry whose implementation and use of technology shows a significant impact on a process or group of processes used in the sale, processing and servicing of insurance in Canada.

Historically, most business applications of technology were within a company. Today “multi-party business application implementations” are increasingly common. Both types are important; nominations of both are welcome.

Eligible Insurance Businesses

The ICTAs recognize deserving applicants who use technology for the processing of insurance business, the key factor being that the nominee must use the technology. These organisations include:

  • Insurers — companies licensed to underwrite business in Canada (includes reinsurers).
  • Distributors — companies licensed in Canada to distribute insurance underwritten by one or more insurers in Canada.
  • Suppliers — companies that supply insurance-related services (data, information, restorations, repairs, BPO, premium financing, underwriting or claims services, etc.) to Insurers and Distributors in Canada.

Note on Technology Providers: Organizations that provide technology to Insurers, Distributors or Suppliers, but do not use the technology themselves for insurance purposes, are not eligible. They are encouraged to nominate firms which do use their products. Technology providers appropriately identified in a nomination will be recognized alongside the nominated organization when notes the nominees in any way, and they will receive a corresponding ICTA plaque if the nominee is a finalist or winner.

Note on Awards Categories: This year, there are no separate categories. Each nomination will be assessed against all other nominations.

Publishing the “Business Use of Technology” Descriptions

The ICTA nominations represent many different uses of technology in support of the insurance business.

In order to provide more visibility for the nominees, their partners, and the usage of technology, two things will be published this year for each qualified nomination:

  • The “Executive Summary” will be published in the list of 2015 ICTA Nominees. All nominations will be posted by roughly the end of January.
  • An “Application Brief,” consisting of the “specific business uses of the technology” combined with the “business impact of the technology,” will be published and referenced in the Chronicle weekly newsletter, where permission has been granted to do so.

Publication of the uses of technology will enhance the awareness of not just what can be done, but some of the interesting ways that technology is being leveraged.

Award Criteria Technology Award ribbon

The primary criterion for all awards is the positive impact that a specific technology or application of technology has had on business. The impact will be judged relative to the investment made. A small application may have a large relative impact, while a huge implementation may not have so great an impact.

In order to have an assessment of the business impact, technologies should have been in production for a minimum of three months. Examples include:

  • Introduction of new technology that enhances customer satisfaction;
  • Utilization of technology to reduce costs or improve service;
  • Development of technology that serves a need not previously served by technology within the industry;
  • Innovative integration of technologies to reduce costs, improve service, or streamline processes;
  • Using the Internet for new functions like initiating on-line claims first notice of loss and claims inquiry for all channel partners;
  • Deploying new technologies – tablets, smart phones, social media – in creative ways;
  • Leadership within the industry or a subset on the development of standards or practices for the utilization of technologies (industry associations, user groups, etc.);
  • Use of technology to create new products or products with a difference (telematics/UBI);
  • New approaches to identifying or preventing fraud (analytics);
  • Integration of new information or data into the claims or underwriting and rating functions.

Get Started Making a Nomination

See our ICTA Nominations page for nomination details and application forms, and read about the adjudication process which will follow after nominations close in December.

Past Winners



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