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  • Jan. 31: Insurers: Are You on the “Digital Expressway” Wave?
    Insurers are driven by the same pressures as brokers, with a goal of engaging the customer beyond a simple mercantile transaction. The difference is insurers have a wider range of customers.
  • Jan. 28: The Transforming Insurer: Competing in a Post-Modern World
    Insurers have spent time and money updating processes and core systems, but what if modernization is only table stakes? According to leading analysts, competitive pressures are increasing, coming from traditional and non-traditional suppliers. Their competitive advantage? Transforming the enterprise to meet the demands of customers.
  • Jan. 24: Brokers: Are You on the “Digital Expressway” Wave?
    In Future Shock (1970) and The Third Wave (1980), Alvin Toffler noted the rapidity of change and the emergence of the information age. Today we are experiencing technology-enabled change as he described. Is insurance moving quickly onto the digital expressway?
  • Jan. 17: Where will Standardization Fit in a Flexible Product World?
    Standardization has long been a holy grail in insurance technology, but competitive pressures are challenging this goal. While standards are required in parts of the insurance process, these may become deeply buried in technology, allowing flexible implementations.
  • Jan. 11: Developing the Aviva Ride-Sharing Insurance Coverage
    Since Aviva announced its new ride-sharing coverage, commentators have suggested that this solves problems for companies such as Uber. But what does it do for Aviva, its customers, and its distributors?
 
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